Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shannon Hutzell-Titus

Shannon Hutzell-Titus

June 7, 2025

5  out of  5
rating by Shannon Hutzell-Titus
"Katelyn is absolutely amazing!!! Always super quick to respond to emails, and a total sweetheart when you call the office. She is always cheerful and ready to help! I am so thankful for everything that the Stephanie Featherstone Agency does for their insured! Stephanie has been my agent for more years than I can count and she is always striving to give the best service, and knowledge in order to help us make the best choices for us and our children. Thank you Stephanie! I truly do appreciate you!"
We responded:
"Shannon - THANK YOU for this awesome review and we appreciate your business. Katelyn is an absolute treasure, delight and perfect talent for the customer experience role. Thank you for your continued support and allowing us to meet your insurance needs. - Stephanie and Team"
Profile photo of Nick Camacho

Nick Camacho

June 3, 2025

5  out of  5
rating by Nick Camacho
"Stephanie Is a pleasure to work with ! very professional and a wealth of information always putting her customers needs first. A special kudos to Diane R Wittliff and all her help!!"
We responded:
"Nick - Thank you for the kind words and for your continued business. We appreciate the support. We are here to help - Stephanie and Team"
Profile photo of Shelly Vasquez

Shelly Vasquez

June 1, 2025

5  out of  5
rating by Shelly Vasquez
"Kristi was a great help with all my questions"
We responded:
"Hi Shelly! Thank you for the 5 Star Review and your continued business! Kristi is indeed a great asset to our team and our mission of helping others. Thank You - Stephanie and Team"
Profile photo of jamie gray enfinger

jamie gray enfinger

May 21, 2025

5  out of  5
rating by jamie gray enfinger
"The Featherstone Team is amazing! Always a fast response when we need assistance, and they'll make sure you're well informed on all your insurance options. Very happy to have Stephanie and her team on our side, we highly recommend this agency!"
We responded:
"Jaime - 🤩THANK YOU for your continued support and confidence. We love knowing our efforts are appreciated. This is so thoughtful and we are so grateful to you for sharing the love!! -Stephanie and Team"
Profile photo of Stella Williams

Stella Williams

May 9, 2025

5  out of  5
rating by Stella Williams
"Diane has always been helpful, courteous, and professional when I have needed help with a question or situation relation to our insurance needs"
We responded:
"Stella - Thank you for your 5 ⭐️Review!! Thank you for sharing your customer experience working with Diane. We appreciate your business and I am thrilled to hear Diane was able to address your insurance needs. She’s a gem!! - Stephanie and Team"
Profile photo of Michael Montgomery

Michael Montgomery

May 7, 2025

5  out of  5
rating by Michael Montgomery
"Diane is the bee’s knees to the Featherstone Agency. So very kind and always ready to assist with your needs. She’s a “First Impressions” expert! Thanks for getting me squared away"
We responded:
"Love the bee's knees YAAAASSSS! Thank you Mike for sharing your experience and the awesome shout for Diane! We love it!!! -Stephanie and Team"
Profile photo of Glenda Harbert

Glenda Harbert

March 31, 2025

5  out of  5
rating by Glenda Harbert
"Stephanie Featherstone - State Farm Insurance insures both my home and truck. I visited with her today; and I am very satisfied with both the coverages and her firm. Thank you Stephanie Featherstone for your care and service. I am very confident in the coverage and in her State Farm-type-of-caring!!!"
We responded:
"Thank you Glenda! You are indeed the kind of customer we strive to build our business upon! Thank you for choosing us and allowing us to be your local State Farm Agency Team -Stephanie and Team "
Profile photo of Matthew Simmons

Matthew Simmons

March 3, 2025

5  out of  5
rating by Matthew Simmons
"The entire team is so hopeful since I switched to State Farm! Quick, thorough responses to my questions and letting me know what additional options I have that meet my needs are the default for the Featherstone Office! Megan and Diane have assisted me most recently, and they both were amazingly helpful!"
We responded:
"Matthew, I’m happy to hear Megan and Diane took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Stephanie and Team"
Profile photo of Emily Neely

Emily Neely

February 10, 2025

5  out of  5
rating by Emily Neely
"Stephanie and team are personable and professional. Their goal is clear that they want to support their customers by finding the best solutions for their home, car, and even self."
We responded:
"Thank you, Emily, for your awesome review and welcome to our Agency! We are honored to assist and provide guidance on your insurance needs. -Stephanie and Team"
Profile photo of Shelby Howe

Shelby Howe

January 24, 2025

5  out of  5
rating by Shelby Howe
"Stephanie's office is fantastic! They took good care of me when I was switching my Auto insurance and closing on a new home. I would highly recommend!"
We responded:
"Welcome to the Fam!! We appreciate you and allowing us the honor to earn your business. Thank you for your trust and confidence to protect your new home and the Autos too!! Thank you, Shelby! - Stephanie and Team"
Profile photo of Margot Cummins

Margot Cummins

January 22, 2025

5  out of  5
rating by Margot Cummins
"Diane was cheerful, patient and knowledgeable making the policy renewal process very quick and easy, As alwaays the Featherstone agency is a pleasure to do business with."
We responded:
"Hi Margot - Thank YOU for your continued business and your trust in our Agency Team. Diane is indeed a delight and we are blessed to have her meeting the needs of our customers🥰 - Stephanie and Team"
Profile photo of VICTOR MANUEL BELEÑO

VICTOR MANUEL BELEÑO

January 22, 2025

5  out of  5
rating by VICTOR MANUEL BELEÑO
"Excelente atención a el momento de atender, con información clara y precisa!"
We responded:
"Thank you Victor!l for the 5 Star Review and your business! We appreciate you and you taking the time to share your positive experiences. - Stephanie and Team"
Profile photo of JJ

JJ

January 15, 2025

5  out of  5
rating by JJ
"Stephanie has taken care of my insurance needs for several years."
We responded:
"JJ - Thank you so much for your continued business!! We appreciate your trust in confidence in our Agency Team. - Stephanie and Team"
Profile photo of Jerry Brown

Jerry Brown

January 10, 2025

5  out of  5
rating by Jerry Brown
"Kristi Alaniz Garcia did an excellent job helping us with our insurance needs. She was very patient and understanding. She answered all of our questions and concerns. We highly recommend seeing her for your insurance needs due her experience and professionalism."
We responded:
"Thank you Jerry Brown for your wonderful review of our Agency and especially highlighting the gem of a Team Member Kristi. She is indeed a treasure!! Thank you for your continued business!! -Stephanie and Team"
Profile photo of Paula Hollins

Paula Hollins

January 6, 2025

5  out of  5
rating by Paula Hollins
"This State Farm office has always been accommodating and willing to assist me with questions and concerns. The staff has been very kind to me with great customer service. Thank you"
We responded:
"Paula - Thank you for continuing to share your positive experiences about our office. We love a great shout out and WOOT WOOT! We appreciate you and your business! -Stephanie and Team"
Profile photo of Dwight Bailey

Dwight Bailey

January 1, 2025

5  out of  5
rating by Dwight Bailey
"Diane was professional, pleasant and efficient. As usual, I had exactly what I needed in no time at all. It is always a joy to do business with Stephanie Featherstone's office!"
We responded:
"Dwight - YOU are a joy! Thank you for being an incredible example of why we do what we do! Thank you for the extra shout out to Diane too!! - Stephanie and Team"
Profile photo of Liliana Garcia

Liliana Garcia

December 31, 2024

5  out of  5
rating by Liliana Garcia
"Stephanie and her team are amazing! They are very helpful and highly recommend them."
We responded:
"Thank you Liliana for your continued support of our team and for your business!! -Stephanie and Team"
Profile photo of MD M

MD M

December 31, 2024

5  out of  5
rating by MD M
"The staff at Stephanie Featherstone State Farm is absolutely fantastic - friendly, professional, and incredibly knowledgeable. They took the time to understand my needs and walked me through every option, making sure I felt confident in my choices. The process of switching over was seamless and stress-free, with no pressure.. just helpful advice and personalized recommendations. I highly recommend this agency to anyone looking for top-notch service and peace of mind. 10/10. Thank you for going above and beyond! 🙌🏼"
We responded:
"WOWZA MD M!! Thank you for sharing your experience and trusting our Team to meet your insurance needs. Stress-Free and No pressure is most certainly our way of doing business!! - Stephanie and Team"
Profile photo of Tina Molina

Tina Molina

December 31, 2024

5  out of  5
rating by Tina Molina
"Megan is incredible! The service at Stephanie Featherstone's State Farm agency is beyond 5 stars 🌟🌟🌟🌟🌟"
We responded:
"Thank you Tina!! Megan is a treasure 🦄 - We appreciate your support! Thank you for the 5 Star Review -Stephanie and Team "
Profile photo of Katelyn Cole

Katelyn Cole

December 31, 2024

5  out of  5
rating by Katelyn Cole
"Great customer service!"
We responded:
"Thank you Katelyn for the 5 Star Review!!!! - Stephanie and Team"
Profile photo of Katelyn Harrelson

Katelyn Harrelson

December 31, 2024

5  out of  5
rating by Katelyn Harrelson
"Stephanie and her team are amazing at what they do. They operate with excellence and care in mind for their clients everyday. Whether it be a claim or adjustments to your policy, they take amazing care of you every step of the way!"
We responded:
"Thank you Katelyn!! You are the best!! Thank you for your continued love and confidence in the Agency. -Stephanie and Team"
Profile photo of Zachary Collins

Zachary Collins

December 31, 2024

5  out of  5
rating by Zachary Collins
"The Featherstone State Farm agency is one I feel welcomed me like family. With the fantastic customer service/attention this agency possesses, I can trust all team members with my questions and concerns, knowing I’m in good care!"
We responded:
"Zach!! Thank you for the 5 Star review and taking time to share your experiences about the Team!!"
Profile photo of Erica Kosa

Erica Kosa

December 31, 2024

5  out of  5
rating by Erica Kosa
"Great staff. Very helpful and nice."
We responded:
"Thank you Erica for the thoughtful review and support of our Agency -Stephanie and Team"
Profile photo of Jason Wessels

Jason Wessels

December 31, 2024

5  out of  5
rating by Jason Wessels
"Excellent customer service."
We responded:
"Jason!!! Thank you for the shout out and 5 Star Review - WOOT WOOT!! -Stephanie and Team "
Profile photo of Vivian Ortega

Vivian Ortega

December 31, 2024

5  out of  5
rating by Vivian Ortega
"Miss Stephanie Featherstone is consistently available to answer my questions in a timely manner. She offers suggestions for coverage that is in my best interest. Renter's insurance, storage, home, multiple vehicles, advice regarding home safety, available discounts. She warmly welcomed me to Texas over 10 years ago."
We responded:
"Thank you Vivian for your continued support of our Agency. We appreciate your trust in us! - Stephanie and Team"