State Farm® Insurance Agent Stephanie Featherstone

"Thank you, Agent Stephanie, for your knowledge and experience to assist with my refinancing. Your attention to detail to make sure I was prepared to refinance was greatly appreciated!! You and your team treat me as a valuable customer anytime I reach out, and always in a timely manner. Thank you, again, for all of your help!"

"Thank you, Stephanie Featherstone, and team. It was a pleasure doing business with you while I was in Austin. I truly appreciate your help in explaining my policy, you make insurance easy to understand, and I’m grateful to have you in my corner. Thank you, Bailey M."

"I highly recommend using Stephanie and her team at State Farm! Not only are they fast and efficient with replying to your request, they are great at finding the best policy to meet your needs. They saved me several hundred dollars while getting a lower deductible. I’m so happy about all of that!!"

"Great service by professionals! I always felt welcomed in their office and we always chatted about our families, like a good neighbor. Stephanie and Darren seem to actually embody that slogan. They take the time to get to know their insureds, and make sure you completely understand your options and have your needs met."

"When I tell you State Farm has one of the best customer service representatives in Diane Wittliff, please believe me! Professional, kindhearted, thorough and all of the above! She’s the best. Thanks State Farm!!"

"Stephanie exhibits difficulty in active listening. I contacted her via email to inquire about the process for early cancellation of my insurance, but did not provide her with an official cancellation date. Nevertheless, she unilaterally decided to cancel my insurance policy, which I now view as a fortuitous outcome. I refrained from contesting her actions due to my dissatisfaction with State Farm and my desire to transition to another insurance provider. However, Stephanie should have verified my intentions before enacting the cancellation. A mere inquiry regarding early cancellation should not be interpreted as a directive to cancel immediately. This experience ranks among the most unprofessional interactions I have encountered with a State Farm agent. I sincerely hope that she reflects on this feedback and improves her practices. I am willing to provide email correspondence to demonstrate that I did not authorize an official cancellation date. I wish her well in her future endeavors and hope for improvements in her professional conduct."

"Stephanie and her team recently helped me get my first auto policy and I couldn't be happier with my decision. During the whole process it felt like they really cared about me and wanted to get the best coverage for me, instead of just treating me like another number. I really appreciated that Stephanie took the time to sit down with me and review my policy. As a young adult, I obviously thought I knew everything about everything, but WOW was I wrong. I now have a much better understanding of my policy thanks to Stephanie's patience and expertise. I highly recommend her to anyone looking for personalized, top-tier service!"

"I've been using Stephanie for over a decade. Her agency is prompt, professional and follows up with urgency."

"Great customer experience"

"Great customer service. Fast and friendly."

"Super helpful in explaining what my policy covered and very easy to communicate with!"

"Stephanie's team (yeah! Kristi G) once again has helped me with closing out a minor matter! I miss stopping by their Georgetown office for occasional snacks/cookies, but am still being shown the love from far away! D. Orozco"

"Kristi was outstanding in handling my questions on a claim status. The Featherstone agency is the best group to work with for any insurance need."

"Stephanie, is one of the best, if you want an insurance of any kind go with her."

"Always courteous, responsive and helpful😃"

"Called and left a message with the information I needed. Within the hour, I received a call back and got what I asked for. Excellent service."

"Katelyn is absolutely amazing!!! Always super quick to respond to emails, and a total sweetheart when you call the office. She is always cheerful and ready to help! I am so thankful for everything that the Stephanie Featherstone Agency does for their insured! Stephanie has been my agent for more years than I can count and she is always striving to give the best service, and knowledge in order to help us make the best choices for us and our children. Thank you Stephanie! I truly do appreciate you!"

"Stephanie Is a pleasure to work with ! very professional and a wealth of information always putting her customers needs first. A special kudos to Diane R Wittliff and all her help!!"

"Kristi was a great help with all my questions"

"The Featherstone Team is amazing! Always a fast response when we need assistance, and they'll make sure you're well informed on all your insurance options. Very happy to have Stephanie and her team on our side, we highly recommend this agency!"

"Diane has always been helpful, courteous, and professional when I have needed help with a question or situation relation to our insurance needs"

"Diane is the bee’s knees to the Featherstone Agency. So very kind and always ready to assist with your needs. She’s a “First Impressions” expert! Thanks for getting me squared away"

"Stephanie Featherstone - State Farm Insurance insures both my home and truck. I visited with her today; and I am very satisfied with both the coverages and her firm. Thank you Stephanie Featherstone for your care and service. I am very confident in the coverage and in her State Farm-type-of-caring!!!"

"The entire team is so hopeful since I switched to State Farm! Quick, thorough responses to my questions and letting me know what additional options I have that meet my needs are the default for the Featherstone Office! Megan and Diane have assisted me most recently, and they both were amazingly helpful!"

"Stephanie and team are personable and professional. Their goal is clear that they want to support their customers by finding the best solutions for their home, car, and even self."