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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


November 7, 2023

5  out of  5 rating by DENORA PERRY
"I have a Surety Bond with State Farm Featherstone Agencies, my Surety Bond needed to be changed to a larger amount I called and discussed with Sandra Anaya what I needed to do, she listened to me and checked into for me and called back to tell me it was approved, I went into the office to pick up my paper work and the staff was excellent they greeted me with a smile and were so friendly thank you State Farm Featherstone Agencies for a quick response and yes I would recommend State Farm Featherstone Agencies. Blessings to all"

Syd G.

November 3, 2023

5  out of  5 rating by Syd G.
"Stephanie and her team are so kind and understanding. They also can explain confusing insurance speak that I can understand. Really appreciate everything they do!"

Dan L

November 1, 2023

5  out of  5 rating by Dan L
"Being brand new to Texas and needing both new auto and new home insurance, I started "the search". Very quickly, one company and agency stood out from the others. Clear explanation of required Texas coverage, one of the very lowest rates I received, rapid and complete communication, ease of initiating policies, and full assistance in setting up the on-line account and billing options, etc. were really appreciated, given all the other things we have going on. Sandra Anaya provided great, friendly service. All the above is greatly appreciated."

Elsa Martinez

October 28, 2023

5  out of  5 rating by Elsa Martinez
"I had my first real collision in my life.State farm made me feel like everything was going to be back ok. The team help me get thing in order and told what to do step by step. I was really happy I was with a company that treays you like family ❤️"

Anne Marshall

October 11, 2023

5  out of  5 rating by Anne Marshall
"The Featherstone State Farm Insurance Agency is one of the best insurance agencies I have ever had the pleasure of doing business. I especially wish to recognize Katelyn who was so helpful to me and got the information for me immediately. They are so very helpful and kind. Double the five stars."

Kelly Cannon

September 19, 2023

5  out of  5 rating by Kelly Cannon
"Stephanie and her staff are always so easy to work with. You are never feeling like they don’t know there stuff."

Shelly Vasquez

September 11, 2023

5  out of  5 rating by Shelly Vasquez
"Kristi was a great help with all my questions"

Rebecca Huggins

September 1, 2023

5  out of  5 rating by Rebecca Huggins
"I can not say enough about Stephanie and her amazing team! Today I was able to trouble shoot some vehicle policy pricing with Jessica. She is always on the ball and easy to communicate with. She took my requests for our policies (including our teen driver) and was able to give me all the info AND safe me a little money on top of it! Love that. Shout out to Jessica and the whole team working with Stephanie. Well done!"

Christy Torosian

July 18, 2023

5  out of  5 rating by Christy Torosian
"Friendly and helpful staff. Very knowledgeable too. They have new rates that are competitive and worth taking a look at. Check them out!"

C Sowell

July 17, 2023

5  out of  5 rating by C Sowell
"Jessica was fantastic, FAST and easy to work with. Cannot recommend this agency enough!"

Trista Vigil

July 5, 2023

5  out of  5 rating by Trista Vigil
"Great communication. Answered my questions and helped me out with a situation that needed immediate attention. Thank you!"

Ramon Martinez

July 3, 2023

5  out of  5 rating by Ramon Martinez
"Kristie Garcia with Stephanie Featherstone State Farm Ins. was very efficient and accurate on claim as well as great customer service during my accident - I could not ask for a better insurance company who was well informed with a great follow up on claim, questions, concerns without any problems during the process - Again Thank you Kristie and Stephanie for the great service as well as your concerns"

Jesse S

June 29, 2023

5  out of  5 rating by Jesse S
"Working with State Farm has been great! Competitive rates, friendly staff and five Star customer service!"

Dennika Garrison

March 29, 2023

5  out of  5 rating by Dennika Garrison
"I absolutely love the Featherstone Agency! Ms. Kristi listen to my needs and delivered quickly in such warm and professional manner. I expected nothing less! I love this team ❤️"

J Mazi

March 25, 2023

5  out of  5 rating by J Mazi
"I’ve been a customer of a State Farm since driving age of 16. Jess has made me feel like family and has helped me get all of my policies transferred by going above and beyond to get me exactly what I needed. I can’t think of a better person to handle my insurance needs."


March 16, 2023

5  out of  5 rating by stars1790
"Always very helpful. Never have issues when getting a hold of someone in the office. Everyone is always nice and they always answer any questions or concerns you can be having."

William Waghorn

March 15, 2023

4  out of  5 rating by William Waghorn
"Telephone was answered promptly and with a smile. All questions responded to and answered."

Kenya Johnson

March 10, 2023

5  out of  5 rating by Kenya Johnson
"BEST SERVICE EVER: I had my annual overview appointment last week. The time we spent on the review of my multiple plans was so beneficial. As I age, Stephanie explained how to best utilize my benefits and take advantage of the best opportunities for my family. If you are looking for an agent to meet your needs and treat you like family, contact Stephanie Featherstone immediately."

Tyrez Arterberry

March 8, 2023

5  out of  5 rating by Tyrez Arterberry
"The team is very helpful and very patient with you"

Jacque Smith

March 7, 2023

5  out of  5 rating by Jacque Smith
"I just had my annual insurance “check up” with Stephanie and she answered all my questions with such clarity. She explains every part of your policies with easy to understand examples and situations. I know I am being taken care of with Stephanie and State Farm. She is truly a Good Neighbor!"

Julie Marsh

March 6, 2023

1  out of  5 rating by Julie Marsh
"You can never reach this agent. You have to listen to a really long message to leave a message. The message says they will reach you by the end of business. This has not been my experience with this agent."

Trey Wimberly

February 18, 2023

5  out of  5 rating by Trey Wimberly
"Friendly and helpful. Wonderful experience"

Katy Davis

February 11, 2023

5  out of  5 rating by Katy Davis
"I’ve been a customer of State Farm since I started driving at 16. I’ve never felt like more I’ve been of a family since I’ve talked to Jess At Stephanie’s office. She went above and beyond to help me get my 16 year old coverage and I can’t think her enough. She’s truly the reason I am with this office!"

Diane Kirby

January 23, 2023

5  out of  5 rating by Diane Kirby
"Very friendly and helpful staff! I missed a bill in the mail and Jessica called me personally to remind me and help. Thinking she was spam for half a second, I asked her to email me to my email address on file (to vet her - haha). She did - and of course is legit. She then also helped me via email to cancel coverage for a vehicle we just happened to be selling at the same time! Couldn't be easier! She was helpful and polite - with a friendly humility about her (instead of "speaking off a cue-card, robotic" type of polite) which I really appreciated."

Brit Katz

January 16, 2023

5  out of  5 rating by Brit Katz
"Stephanie and Jessica lead a client-centered office. I've accepted one policy from this team with plans for additional policies; they are excellent listeners who respond quickly and effectively. In a nation in which customers cannot always get quick attention nor needed information, Stephanie and Jessica upend that trend; they are gems!"